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How We Run This Platform and Protect Your Account

Your account on 7pk365 operates under a clear set of terms — covering what we expect, what you can expect from us, and how your data is handled when you deposit via JazzCash, Easypaisa, or Raast.

Account Terms ApplyPakistan-Region AccessJazzCash, Easypaisa, Raast CoveredData Handled Responsibly
7pk365 How We Run This Platform and Protect Your Account
ACCOUNT AND DATA STANDARDS

How We Handle Your Data and Keep Your Account Secure

Your account data is held under access controls that restrict who within our team can view it and under what circumstances. We retain account records for as long as required to resolve disputes and meet our obligations — after which data is deleted or anonymised in line with our retention schedule. You can request a summary of the data we hold on your account by contacting support through the email or ticket path above.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. If you notice an unrecognised login, use the account lock option in settings and contact support immediately.

Cookie Use

We use cookies to maintain your session, remember your wallet preference between JazzCash, Easypaisa, and Raast, and monitor for unusual account activity. You can manage cookie settings in your browser.

Data Retention

We keep your account and transaction records for as long as needed to handle disputes and meet applicable obligations. Once that period ends, your data is deleted or anonymised per our internal schedule.

Request or Correct Your Data

To request a copy of your account data, correct inaccurate details, or ask about deletion, submit a written request via email or the in-app ticket system with your account reference included.

LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

Policy questions and account disputes are handled through dedicated contact paths. Reach us by live chat, email, or through the in-app support ticket system — whichever fits your situation. We aim to acknowledge policy-related queries promptly and route them to the right team without delays.

Live Chat Available directly inside your account dashboard. Use this for account-specific queries about terms, access restrictions, or transaction disputes tied to JazzCash or Easypaisa.
Email Support Send policy or data-related questions to our support address. Include your account reference number so we can locate your file and respond with the relevant terms applied to your case.
In-App Ticket For formal complaints or written records of a legal query, raise a support ticket from the account settings menu. This creates a tracked thread you can reference in any follow-up.

Common Questions About Our Terms and Your Rights

If your question is not covered here, our support team can walk you through the specific term or policy that applies to your account situation.

These terms apply to anyone who opens or uses an account on 7pk365. Eligibility depends on local law — access is only available in regions where it is permitted under applicable regulations.

Access depends on whether local law in your region permits it. We do not override local restrictions. If you are in a region where access is not permitted, these terms make clear the platform is not available to you.

Start by contacting support via live chat or email with your account reference and the transaction details. Disputes involving JazzCash, Easypaisa, or Raast payments are reviewed against the transaction record in your account.

Submit a written data request through the in-app ticket system or by email. Include your account reference number. We will respond with a summary of the data held and the basis on which it is retained.

You can request deletion by contacting support in writing. We will review the request against our retention obligations — some records may need to be kept for a defined period before they can be removed.

We send notices through the account notification system. If terms are updated, you will see a notification when you next log in. Continuing to use your account after the notice means you have acknowledged the updated terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.